Terms and Conditions

Orders

Orders will also be positioned by using; mobile, Fax, email, & online.
All export orders ought to be accompanied with the aid of proof of export and a legitimate VAT number from importing nation before invoicing, or else VAT might be charged.
Container orders are handiest proven upon receipt of a buy order and a deposit fee of 30%. Payment has to be made in full earlier than delivery.
NDJ Interior is not going to hold any correspondence with 0.33 occasion customs.
Orders can not be reserved or allotted and stock is bought on first come first serve foundation.

Payment

All prices exclude VAT – notice: costs proven seperately on website with and without VAT.
Cost can also be made in the following approaches;
(i) Proforma invoice – this includes orders over £3000 & container orders.
(ii) cash. A maximum of £9000 cash can also be paid for any single transaction.
(iii) Cheque. On completion of registration form and satisfactory references the patron need to observe in writing if a cheque facility is required. This facility can be withdrawn at any time without notice.
Regularly, at the least three months buying and selling history is required before cheque authorisation is proven.
Cheques lower back unpaid will elevate an administrative cost of £50.
(iv) Debit/bank card. Bank cards will incur a charge of 2.5% – Card repayments remodeled the phone could require faxed copies of each side of the card.
(v) BACS / CHAPS fee. Receipts of financial institution transfers ought to be faxed and most effective when cleared cash are got will the bill be deemed paid. All export orders must be paid in Sterling.
(vi) On Account. That is field to popularity and may just involve minimum spend. A private director guarantee will need to be signed by using vital directors.
A probation interval of as a minimum 6 months trading history with NDJ Interior may practice.

Minimal Order

there is no minimum order for collections.
Assortment instances are strictly between 8am-4.30pm Mon-Fri & 8am-12pm on Saturday.
To cut down waiting times it’s recommended that each one collections be ordered at least one hour prior to arrival.
In the occasion where shoppers time and again fail to select up items competent for collection may not be able to mobile orders prior to arrival and may most effective place orders on arrival.
Deliveries will probably be subject to varying minimal values depending on areas. Most often, minimal value will likely be equal to distance from NDJ Interior as proven; (100miles=£1000, 50miles=£500).
Where orders are beneath minimal worth there can be a supply charge relying on order and supply handle. Orders delivered to locations which can be exceptional from their typical deal with can even incur a supply cost.

Delivery

All orders above minimum value will endeavour to be delivered in 7-10 days. Many orders can be delivered in 1-three days. Pressing orders which might be delivered under minimum order value shall be subject to a carriage cost depending on region.
All orders will likely be booked at the least 24 hours earlier than. Presently the consumer ought to take full responsibility for ensuring orders
& delivery addresses are proper and right fee is ready for driver.
The consumer ought to make certain that correct parking is available for the duration of supply and that any parking restrictions be made to be had at reserving in stage. All parking penalties will be the accountability of the customer and will be brought to their subsequent bill. Any Congestion expenses would be the consumer’s responsibility and can be brought to present bill. Procedure of payment have to be proven at booking in stage and in the occasion that fee can’t be made to be had the delivery will likely be rescheduled. If after booking in fee cannot be made to the driver, or if delivery are not able to be made for any other
purpose, the supply will incur a Refused supply charge of between £50-£100 relying on place and size of delivery.
All invoices have got to be paid in full. Returns and exchanges have got to be again to NDJ Interior satisfactory control division and upon ample inspection reports credit score notes can be raised and robotically be deducted off next invoice.
All supply notes and invoices ought to be signed and printed by way of consignee.
All returns have got to be accompanied by means of a valid returns note. Goods again with out valid documentation may not be credited. Return varieties may also be faxed, emailed or downloaded from internet site.
Goods which have been assembled may not be credited unless there’s clear evidence of manufacture defect. The client have to take full responsibility for the checking & unloading of all deliveries.

In the curiosity of health & security and for security functions all deliveries:
lower than £one thousand.00 the patron ought to provide as a minimum one man or woman to unload. Above £one thousand.00 the customer have got to furnish as a minimum two persons to sell off.
Claims for shortages may not be approved after supply. Damages and shortages ought to be stated to the motive force and small print pronounced to the place of work at time of supply and need to be famous on all documentation and signed through the motive force.

Couriers

All courier arrangements need to be made by the consumer.
At time of collection the courier have got to be aware of who he/she is accumulating on behalf and an itemised record of what is to be accrued.
Cost must be made before assortment.
Please word that as a result of their handling approaches returns from courier corporations is probably not accredited.
All collections have got to be signed for.
Courier drivers must comply with the same ideas as for all buyers and are expected to queue in an orderly fashion.

Returns

Incorrectly ordered items or cancelled orders can’t be lower back.
Items that ought to be exchanged ought to be retained in precisely the same condition as they have been received. These goods must exhibit no evidence of assembly and ought to be of their fashioned packaging.
Outlets have to make sure that their buyers open packaging in a fashion that can effortlessly be put again together and that all objects are checked before assembling. Items that show any sign of meeting can’t be again. Gadgets which might be again incomplete might not be credited and this entails fittings, knobs, and many others.
Assembled items can not be back.
Within the occasion the place back goods can’t be credited these items have to be gathered by the purchaser within 7 days. After this interval the item shall be disposed of and will incur a disposal cost of £50.
If these gadgets have to be again to the patron this may occasionally incur a dealing with cost of £50.
Buyers are reminded that injury prompted via meeting or misuse may not be credited and will incur disposal costs the place applicable. It isn’t suitable that these objects are lower back for credit score and it’s the retailer’s accountability to distinguish between manufacture fault and damage prompted via assembly or misuse.
Items risk will transfer to the client as soon because the goods are unloaded off our vehicles.
Prior observe need to take delivery of for items that are to be again to our money and carry department and be certain that each one above stipulations are met and likewise the original bill have to be made available.
Back items can simplest be accepted with the aid of NDJ Interior drivers if permitted by way of the earnings group. Drivers will only acquire items which have no longer been assembled, in their usual packing and on receipt of an authorised returns form. If goods are to be returned to our drivers, a targeted description for cause of return along side the bill number must be mentioned at reserving in stage.
The place applicable spare elements might be posted to rectify problems – this may involve a cost. NDJ Interior might not be dependable for any losses came about within the supply of fallacious or inaccurate goods.
NDJ Interior is probably not liable for any losses incurred, howsoever prompted, in all aspects of day-to-day going for walks of the trade.

Direct purchaser delivery

We now offer an instantaneous delivery carrier the place any item can also be delivered straight to your purchaser.
The supply will likely be booked in with our purchaser who then has the accountability to e-book the delivery with their purchaser. Please see back of price list for delivery expenses.
The delivery service supplied is a whole provider where any objects broken or lacking can be rectified gratis. Objects broken by using the consumer that have got to be replaced might be payable by way of the consumer along side one other delivery cost.
Goods will most of the time be delivered to the door handiest and NDJ Interior will take no responsibility for injury induced when supplying items within the condominium.
In the event where booked orders have both been refused, incorrect items ordered, or there’s no one on hand to take delivery will nonetheless incur a supply charge. Most orders will be delivered between 8am and 6pm.
It is the purchasers responsibility to make sure all information supplied at factor of booking in is correct and accurate and make certain their customer is on hand to take delivery.
All orders will be accompanied with simple delivery notes, with out costs, displaying most effective consumer expertise. All orders ought to be paid in full earlier than supply.

Cancellation of Orders

We reserve the correct to cancel orders if:
– payments have not been made
– items were ordered incorrectly
Catalogue & rate record
colors in the catalogue are as virtually the true colours as the predicament of the printing procedure will permit. All colors are for descriptive functions best.
Dimensions are in mm and are approximates handiest and may differ. Design detail may vary from catalogue snapshot every so often. Costs are discipline to alter with out prior discover.
Back orders will also be discipline to any cost changes.
Prices for all mattress frames do not include mattresses except mentioned in any other case.
All consumers are entitled to at least one free catalogue per store. Extra catalogues are available and chargeable at £10 each.
All furniture provided is for home functions only.
All couch beds are designed to be used as a bed for infrequent use simplest.

Alternate terms and conditions

we have correct to change our terms and stipulations to mirror our industry, changes within the environment, valuable laws, market conditions and our infrastructure.